In the Fall of 2014, Colin received a phone call from his Dad, who again had problems with his desktop computer. As a Medical Toxicologist, a working computer is vital to his business; however, no solution was found after troubleshooting for over two hours.Dismayed by the difficulty of long distant support, Colin looked for a local technical professional. Geek Squad had terrible customer reviews, and Colin felt uncomfortable sending a stranger from Craigslist to his parent’s home. With no other options, he had to fly to Los Angeles that weekend to fix the problem in person. After this experience, Colin realized there must be millions of other young adults with similar experiences. Parents rely on family members for technical help because skilled, trustworthy professionals are hard to find. Technology is involved in so many aspects of our lives, the availability of quality support needs to change. Colin recognized the need for a dedicated and trusted technology service to connect people with trained and vetted professionals. They created Techmate to help people set up their devices, solve computer problems, and learn how to use technology to improve their lives.
At Techmate we focus on delivering a great experience for our customers. We love working hard to build meaningful and impactful products to help people with all the technology in their homes and lives. Our culture is centered on People, Passion, and Product. We value the contributions of each and every team member and encourage them to grow with autonomy, gain mastery in their skills, and most importantly come to work every day with a purpose.
Colin is the Chief Executive Officer and Founder of Techmate. He received a BS in Management Information Systems from Santa Clara University and a MBA from Stanford’s Graduate School of Business. Before Techmate, Colin founded Rafter & BookRenter.com, a leading venture backed textbook rental company to address the high cost of educational materials
Techmate works with the top-rated technology specialists. We hand select each Techmate to ensure their customer service matches their technical expertise. We not only verify their skills, training, and background, we also look for people who are patient, caring, and love helping others.