Privacy Policy

Convoy, Inc. (“Techmate”, ” we”, “us”) maintains a Privacy Policy intended to safeguard your information from misuse. Our Privacy Policy is in effect during the period for which it is posted, and may be amended at any time, effective upon posting the amended policy. This policy applies to Techmate’s relationship with service specialists (“Specialists”) as well as its relationships with users of the Service (“Clients”). Use of the Techmate service (the “Service”) by creating an account is consent to this Privacy Policy. Our data is stored on servers in the United States and your agreement to this Privacy Policy is an understanding that your information may transfer to the US. For more information contact:

Techmate 463 Pacific Ave San Francisco, CA 94133[email protected]

USE OF INFORMATION

  • Use and Gathering of Information and Data: Account creation requires information that makes you identifiable to us. Your activities on the Techmate Website are monitored and the additional data is associated with your account. Such data collection makes our information delivery efforts more effective. We reserve the right to contact you about Techmate, for example to ask how the Service is performing, or for input on proposed modifications to the Service. If you feel a certain type of communication from Techmate is no longer suitable, you will have an option to unsubscribe via an email link or by contacting [email protected]
  • Registration Information Provision: Registering on Techmate as either a “Client” or “Specialist” entitles the user to greater access to and use of Techmate. Accounts are conditional upon providing required data as mentioned in the relevant sign-up processes. Techmate will not sell this information.
  • Techmate Profiles: Techmates have additional opportunities to provide supplemental information that enhances Clients’ understanding of their skills and services. We reserve the right to modify or remove information presented that does not comply with our “Terms and Conditions.” We reserve the right to keep a record of this information. Techmate will not sell this information.
  • Financial Data: Techmate uses Stripe for financial transactions and does not store your financial account information other than officially registered email addresses attached to PayPal accounts.

TRACKABLE INFORMATION

  • Usage Patterns: Techmate monitors use of its website as a whole. Metrics include browsers, operating system, ISP, leading URLs, and your geographic location. We do not use this data to identify you and these metrics enhance our understanding of usage patterns and help us provide a geographically relevant experience.
  • Storable Cookies: Techmate collects information from cookies. Cookies are small files stored on your computer, containing snapshots of information about you, such as your preferences. Cookies are typically used with most websites to remember user preferences or track use of the website.
  • Minors: We do no collect personally identifiable information from those under 18 years of age. If someone under 18 has set up an account at Techmate, please notify us at [email protected].

HOW WE SHARE INFORMATION

  • Client to Specialist: Based on the Client’s authorization, we make available to Specialists (or to limited Specialists designated by Client) contact information and problem descriptions from the Client, so they may bid on the Client problem. Clients must provide as minimum contact information a working phone number and email address.
  • Specialist to Client: By posting information on their public profile, each Specialist consents to sharing the information with Techmate and its Users.
  • Sharing our Information: Financial, hosting, and tracking information generated by Techmate is stored by third-party services, such as Amazon, Google, and PayPal. We share your information to the extent necessary to use their services, but do not allow them to use the information for marketing.
  • Law Enforcement: Techmate complies with law enforcement and governmental bodies with jurisdiction over our activities. We reserve the right to share your information with legal authorities as we consider appropriate to comply with law or reasonable requests of law enforcement.
  • Business Control: We reserve the right to share information with companies controlled by or controlling Techmate, and to transfer our responsibilities hereunder to any such affiliated company or successor to our business.
  • Interfacing with Third-Party Sites: Techmate integrates with social media to provide a way to advertise that you need a service on Techmate or that you are providing a service on Techmate. Techmate will operate on the assumption that you wish to share this information, but you can opt-out before sharing information to a third-party site with which you have an account.