Managing distributed offices without on-site IT?
Techmate provides certified IT pros across 450+ cities. One trusted partner to execute smart-hands tasks & corporate operations anywhere your team needs help.
Book a Demo
ServicesGlobal Onsite Coverage |
  |
  |
 |
 |
| Dedicated Account Managers | |
|
|
|
| Technician Management & Work Guarantee | |
|
|
|
| Nationwide Unified Pricing w/o Surge and Travel Costs | |
|
|
|
| Onsite Executive Support | |
|
|
|
| Dedicated Routine Technicians | |
|
|
|
Techmate is better, more cost-effective, and yields higher quality talent than traditional solutions for your changing workforce.
Our technology matches each job with the most qualified technician based on time, location and exact skill sets needed for the job. Our platform empowers your remote employees to easily submit requests for onsite routine maintenance, urgent issues, or scheduled projects.
Our Services
Our dashboard gives managers full insight and control over all their IT environments. Easily manage employee requests, as well as track spend, location information, and previous work across your entire organization. Organize valuable data (i.e. most common issues, IT expense by location, issues by user role) to help you make better business decisions.
Our Services
We draw from a network of 7000+ highly-vetted specialists across the United States, Canada, England, and parts of the EU.
Each technician goes through an intensive 4-step vetting process. Only the top 5% of applicants are accepted.
Our technicians are certified experts with 5-10 years of IT experience in business and corporate environments.
Our technicians have a 97% IT resolution rate and maintain at least a 4.7/5 star customer satisfaction score.
Reactive and Proactive
In-Person Desktop Support
Onboarding/Offboarding
Resolve Hardware Issues Swap Outs Upgrades
Connectivity Issues Setup & Configuration Sensors Rack & Stack
Setup Troubleshooting Polycom/Creston Zoom/Teams/WebEx
Desktop Reimaging Infrastructure Refresh Routine Site Visits
Temporary or Longer Term Coverage
Techmate provides on-demand, boots-on-the-ground IT support across 450+ cities global cities, with the ability to secure technicians in new locations for clients scheduling recurring site visits. For a full coverage list, contact us today!
Techmate serves as an incredible extension of our IT staff. The caliber of the Techmate talent is top-notch and their service is excellent. For onsite project implementations or staff augmentation. I would highly recommend Techmate as they are a valued service and resource partner.
I am very impressed by the quality of the Techmate team.They display a real understanding of our issues and no job is too big or too small. This has led to better response time and end-user satisfaction. If I had to do it all over again, I would use Techmate all day.
Free 30-Minute IT Support Audit
Connect with a Techmate IT expert to assess your IT and uncover opportunities to improve.
Talk with a Techmate IT expert to uncover gaps and improve your IT.
Save time and cut IT costs with better support. Request info or book a time to connect.
